Refund policy
Return & Refund Policy
Due to the nature of digital products, all sales are final. Once a file has been purchased and downloaded, we cannot offer returns, exchanges, or refunds. Please review product descriptions carefully before purchase.
If you encounter a problem accessing your files, contact us within 7 days of purchase at rachel@alicornstudio.com , and we’ll work with you to resolve the issue.
Cancellation Policy
Orders for digital products cannot be canceled once the download link has been sent. Please ensure you are ready to proceed with your purchase before completing checkout.